Frequently Asked Questions

What Shipping Methods Are Available?

We ship by air.

How Long Will it Take To Get My Package?

For Local Products, same day or a maximum of 4 days. For International / Shipped from Abroad products; 10 to 21 days.

How Do I Track My Order?

To track your order (s), click the link https://9shop9.com/track-your-order/ and follow the instruction on the page.

“To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received”.

Do I Need An Account To Place Order?

No you don’t. But we’d strongly recommend you create an account with us for ease of reference and to keep record of your purchases.

Who knows, we may be rewarding our loyal customers some day, and your purchase thread will really serve as a plus.

FAQ

What Shipping Methods Are Available?

We ship by Air.

How Long Will it Take To Get My Package?

For Local Products, same day or a maximum of 4 days. For International / Shipped from Abroad products; 10 to 21 days.

How Do I Track My Order?

To track your order (s), click the link https://9shop9.com/track-your-order/ and follow the instruction on the page.

“To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received”.

How Should I to Contact if I Have Any Queries?

Visit our Contact Us page.

Do I Need an Account to Place an Order?

No you don’t. But we’d strongly recommend you create an account with us for ease of reference and to keep record of your purchases.

Who knows, we may be rewarding our loyal customers some day, and your purchase thread will really serve as a plus.

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